About CIEL TERRE

CIEL TERRE was founded in 2014. Its founder and CEO has nearly 30 years of experience developing and deploying traditional and e-commerce ERP systems.

CIEL TERRE entered the market with e-commerce SaaS ERP and gained recognition for its products and services. As customer needs evolved, the company developed a collaborative SaaS platform centered on ERP and merchant services, providing information technology solutions to nearly one million e-commerce businesses across China.

Over more than seven years, the team grew from nine employees at its founding in 2014 to nearly 200.

CIEL TERRE Events

CIEL TERRE invited to the Lazada Cross-Border E-Commerce Summit
At the 2019 Lazada Cross-Border E-Commerce Summit in Shenzhen, the 2019–2020 list of China's 20 Cool Vendors with the greatest commercial potential was announced. CIEL TERRE was selected from more than 3,000 participating companies for its e-commerce SaaS ERP technology, products, and services.
2020-11-16
2020 Singles' Day Merchant Briefing
An overview of CIEL TERRE's special service arrangements for Singles' Day 2020.
2020-10-15
Growing Together with Shopee
On September 25, 2020, CIEL TERRE hosted a merchant services conference for its customers. Guest speakers discussed investment, industry trends, e-commerce practices, and cross-border trade. More than 1,000 merchants and media representatives attended.
2020-09-27
CIEL TERRE 2020 Annual Meeting
At its annual meeting in January 2020, CIEL TERRE reported more than 60 in-person service locations covering over 300 cities.
2020-05-11

Company Milestones

2014 2015 2016 2017 2018 2019 2020
2014
January CIEL TERRE team established
September CIEL TERRE e-commerce SaaS ERP launched
October 1,000th registered user
November CIEL TERRE ERP processed 2.6 million orders on Singles' Day

1000+
Registered users

260w
Singles' Day orders processed in one day

2015
February 10,000th registered user
May Enterprise WMS launched
July 20,000th registered user
November CIEL TERRE ERP processed 5 million orders on Singles' Day
December 30,000th registered user

500w
Singles' Day orders processed in one day

30000+
Registered users

2016
January CIEL TERRE ERP+ launched in 2016
July Received the Siilu Emerging E-Commerce Service Award
November CIEL TERRE ERP processed 25 million orders on Singles' Day

2500w
Singles' Day orders processed in one day

2017
February CIEL TERRE SaaS+ launched in 2017
November CIEL TERRE SaaS platform processed 82 million orders on Singles' Day
December Received a 2017 Business Innovation Award

7000 W
Singles' Day orders processed in one day

2018
January Named a 2017 Outstanding Partner by a collaborator
November CIEL TERRE SaaS platform processed 90 million orders on Singles' Day

9000 W
Singles' Day orders processed in one day

2019
April CIEL TERRE Link+ launched in 2019
May Received the 2018–2019 Best SaaS Product award at CSI 2019

1.2 hundred million
Singles' Day orders processed in one day

2020
May Received a 2020 Excellence in Partnership award
November CIEL TERRE processed over 152 million orders across the network on Singles' Day 2020
December Received the 2020 Best ERP Partner award

152 million orders
Total Singles' Day orders processed

Industry Awards

Shopee2020 ERP Partner of the Year
2020 Organization Award Technology Service Award
2020 AliExpress Global Ecosystem Star
2020 Jing'an District Commerce Commission Jing'an District Enterprise Technology Center
2020 Jiazi 20 China's Greatest Commercial Potential
2020 New Economy Awards Most Influential Company Award
2020 E-Commerce Tools Taobao Partner
2020 Enterprise Services Most Influential Innovative Company
2019 Taobao Open Platform & Jushita Outstanding Singles' Day Support Award
2019 36Kr Leading Retail Service Provider
2019 China Software Technology Best Technology Service Award
2019 China Software Technology Industry Leader Award
2019 Yangtze River Delta Digital Economy Innovative Business Case
2019 SaaS Conference Best SaaS Product
2018 Suning.com Gold ERP Partner of the Year
2018 AliExpress Global Top 10 Ecosystem Partner
2017 JD.com Outstanding Partner Award
Alibaba CCO AG Best Enablement Partner Award
1688 2018 Moonshot Program Partner
2017–2018 Best SaaS Provider
2017 JD.com Gold Service Partner
2017 Best Brand Service Provider Award
2017 Siilu Innovative E-Commerce Service Provider of the Year
Best of 2017 SaaS Brand Service Provider
Best of 2017 New Retail SaaS Product
2017 Jinmai Awards Best Technology Service Award
2017 Ebrun Smart Commerce Innovation Award
2016 Siilu Emerging E-Commerce Service Award
2015–2016 Internet Economy Awards Best Data Management and Software Provider
2016 Jinmai Awards Best Software Service Award
Shopee2020 ERP Partner of the Year
2020 Organization Award Technology Service Award
2020 AliExpress Global Ecosystem Star
2020 Jing'an District Commerce Commission Jing'an District Enterprise Technology Center
2020 Jiazi 20 China's Greatest Commercial Potential
2020 New Economy Awards Most Influential Company Award

Company Culture

Business Philosophy
A Broader World of Possibilities
Service Principle
Great products. Attentive service. Customers first.
Values
Customer first · Teamwork · Passion and integrity
Mission
Enable efficient collaboration for businesses
Vision

To become the world's largest collaborative SaaS platform

built around e-commerce ERP